FAQ

Select the product, add it to your cart, and
complete checkout using available payment methods. You will receive an order
confirmation after successful processing.

Contact us as soon as possible. Cancellation
cannot be guaranteed once an order has entered processing or shipped.

Contact us immediately. Address changes cannot
be guaranteed after processing or shipment.

Orders are generally processed within 1–2
business days. Domestic delivery is estimated at approximately 2–4 business
days after processing, depending on shipping method and destination.

When tracking is available, it is sent
after shipment.

Eligible purchases are covered by the
60-Day Guarantee, subject to the Return & Refund Policy.

Contact: support@nasscobeauty.com
with your order number and reason for the request.

Approved refunds are generally sent to the
original payment method. Banks and payment providers may require additional
time.

Does the LED Radiance Mask have a warranty?
Yes. It is covered by a 2-year limited warranty, subject to the Warranty
Policy.