Refund Policy
Last updated August 19, 2026
At Nassco Beauty, we want you to feel confident about your purchase. Our 60-Day Guarantee allows eligible customers to request a refund within 60 days of receiving their order, subject to this policy.
160-Day Guarantee
If you are not satisfied with an eligible
purchase, contact us within 60 calendar days of delivery to request a refund.
Contact: nasscobeauty26@gmail.com
Include your name, order number, email used
for purchase, product purchased, and reason for the request.
2Refund Without Return
Where specifically stated on the product page or at checkout, Nassco Beauty may provide a refund without requiring the product to be returned. Customer service will confirm the applicable process. Do not automatically ship products back unless return instructions are provided.
3Eligibility
Requests must be submitted within 60 days of delivery. The purchase must be made directly through Nassco Beauty or an authorized sales channel, and a valid order number or sufficient purchase information must be provided. Additional conditions may apply to prevent fraud or abuse.
4Refund Processing
Approved refunds are generally issued to the original payment method. Processing times vary by payment provider or financial institution.
5Shipping Charges
Unless otherwise stated or required by law, original shipping charges may not be refundable.
6Damaged, Defective, or Incorrect Items
Contact us as soon as possible. Provide the order number, description, and photos or videos when requested. Nassco Beauty may provide a replacement, repair, refund, or other appropriate resolution.
7Warranty
The LED Radiance Mask has a 2-year limited warranty subject to the Warranty Policy. The warranty is separate from the 60-Day Guarantee.
8Exchanges
Unless otherwise stated, exchanges for different products, colors, or models are not guaranteed.
9Final Sale Items
Items specifically identified as final sale may not qualify for a return or refund except where required by law.
10Fraud and Abuse
Nassco Beauty may investigate and refuse refunds or returns where there is reasonable evidence of fraud, abuse, repeated misuse of the guarantee, unauthorized purchases, or violation of this policy.
11Contact
Nassco Beauty
Email: support@nasscobeauty.com
Do not send a product to a return address unless customer service provides return instructions.
